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What’s So Special About Security Operations Center Design?

December 20, 2024 by Jamie Clark
security operations center design

Is your company about to embark on a security operations center design? You’re probably finding that it’s not as much about building a room as it is designing a center to specific requirements other areas of your company do not have. A SOC is about more than walls and windows and a few computers. Here’s what to look at and carefully consider when building a security operations center.

The Mission of the Control Room

What is the mission of your SOC? It must be clearly defined and specific to your business and industry. In most cases, an ops center will house a team of skilled professionals who monitor an organization’s security. This team will protect it from both physical and cyber threats. This work takes into account the needs and functions of the company itself.

Function and Layout of Security Operations Center Design

A control room is still, in some ways, just a room where work gets done. Like other workspaces, function is paramount when determining layout and design. A security ops control room is no exception. And it is, in fact, even more, crucial to success. You must address everything from lighting and acoustics to director offices, video walls, and technology.

The Technology of Security Operations Center Design

For your security team to provide an immediate response to any threat at any time, technology is a critical piece of the design process. You must determine the computer systems, video integration, and communication pieces of the plan. In addition, you must pay attention to things that provide security for security. This includes firewalls, breach detection systems, and security information management systems.

Not only is the hardware and software a key component, but the foundation to support it must be in place. That foundation should get attention from the beginning of the planning process. It can not be an afterthought.

Comfort and Room Design of Security Operations Center

For your team to monitor security accurately and effectively, comfort isn’t a luxury; it’s a necessity. Workstations, chairs, room layout, accessibility to technology, and unobstructed visual access to video walls and displays are vital considerations during the design phase.

This includes things as seemingly minor as an ergonomic chair to major concerns, such as choosing the right video components. Desks or workstation heights and sizes are equally important. It means looking at sightlines for every member of the team and position within the center. All these things will impact not only productivity but the ability of your employees to do their jobs and do them well. Employees should not be worrying about environmental fatigue.

Many factors go into planning a workspace. When you’re looking at a control room for your company, you need the right guidance from the experts in design and construction, whether it’s a new build or a retrofit. Get in touch with the team at Fountainhead Control Rooms when you’re serious about the best security operations center design for your business.

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