Warner Robins RTCC: Building a Smarter Public Safety Command Center

Core Technology and Analytics

The Warner Robins RTCC integrates several technologies into one operating environment. These include traffic and city cameras, license plate recognition systems, public safety databases and unified communications.

Georgia Tech developed a predictive digital twin model before the center opened. The model uses historical crime data to recommend where 10 mobile license plate recognition units should be deployed each week. The RTCC also supports social media monitoring and crime databases to provide investigative leads and situational awareness.

Funding, Governance, and Community Trust

The Warner Robins RTCC was funded with assets seized during previous investigations. This allowed the department to build the center without relying on SPLOST, ARPA or the City's General Fund. The department has also established policies governing camera placement, data use and oversight. Town halls and ongoing public communication help maintain transparency and address community concerns.

Local leadership reports using the model and RTCC tools as a force multiplier to offset staffing challenges and improve officer safety, and notes that community feedback has remained broadly supportive when paired with clear guardrails and communication.

Warner Robins RTCC Results

Within two months of operations, the RTCC assisted U.S. Marshals in capturing a kidnapping fugitive and helped police track down perpetrators in hit‑and‑run crashes. These outcomes reinforce the RTCC’s role in supporting frontline officers, improving investigations, and helping Warner Robins deliver on its vision of a smarter, safer city.

Why the Warner Robins RTCC Matters for Other Cities

Warner Robins shows that a midsize city does not need a massive budget to build an advanced Real Time Crime Center. With the right design partner and integrated technology, the department created a powerful public safety resource for more than 80,000 residents.

For public safety leaders facing the same pressures - growing populations, staffing constraints, rising service demands - the Warner Robins model is a replicable blueprint. The technology exists. The funding paths exist. What it takes is a partner who can bring it all together.

“The Real-Time Crime Center allows us to be more proactive, more connected, and more efficient in serving the citizens of Warner Robins.” – Chief Wayne Fisher, WRPD

About Fountainhead Control Rooms
Fountainhead designs and builds turnkey command and control environments for mission-critical operations worldwide - public safety, utilities, transportation, military, and emergency operations. Every space is custom, ergonomic, and built to ISO 11064 standards.

For Warner Robins, that meant partnering with the WRPD from early planning through final delivery to create a Real-Time Crime Center built around operator performance, technology integration, and long-term adaptability. It's the same approach Fountainhead brings to every project across the Southeast and beyond.