Killeen RTCC: Powering Faster Responses for 160,000+ Residents Near Fort Cavazos

Situation

Killeen, Texas — a rapidly growing city of over 160,000 residents adjacent to Fort Cavazos — needed a purpose-built Real-Time Crime Center to manage increasing public safety demands. Chief Lopez sought a technology-driven solution that would earn national recognition.

Challenge

Designing an RTCC for a large, diverse community adjacent to a major military installation required a multi-zone layout supporting analysts at the front, officers and overflow behind, with an integrated podium and video wall. The center needed to integrate Flock Safety's fixed and mobile LPR cameras with Axon systems.

Solution

Fountainhead designed and built a purpose-built RTCC with a sophisticated multi-zone layout. The front analyst zone features custom Elite AIR consoles optimized for multi-monitor intelligence work. A rear zone accommodates officers and overflow during high-tempo operations. An integrated podium and video wall enable briefings and real-time incident coordination.

Results

The Killeen RTCC was recognized nationally as a runner-up for the 2025 CopTech Forum Axon Agency of the Year for Innovation in Police Award. The center has dramatically improved response coordination and real-time intelligence capabilities for the department.